A game is not loading or has stopped responding

Modified on Thu, 1 Oct at 1:33 PM

Possible reasons:

  • Poor internet connection.
  • The Matchflight App requires an update.
  • A temporary software issue has occurred.

What you can do:

  • Check your internet connection.
  • Close and restart the Matchflight App.
  • Ensure you are using the latest app version.
  • Restart your smartphone if the issue continues.

If the problem persists, please contact Matchflight Support at support@matchflight.freshdesk.com.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article