I am experiencing multiple issues at the same time

If you're unsure where the problem originates, follow these steps in order:

1. Close the Matchflight App completely.
2. Restart your smartphone.
3. Disconnect HEYLO from the power source for 10 seconds.
4. Reconnect the power.
5. Reopen the Matchflight App.
6. Check your Wi-Fi and Bluetooth connections.
7. Try again.

This process resolves most of the connectivity and performance issues.