Calibration keeps failing

Modified on Thu, 1 Oct at 1:32 PM

 

Possible reasons:

  • The dartboard is not mounted straight.
  • Poor lighting conditions are affecting recognition.
  • The dartboard has moved during calibration.
  • The connection between the app and HEYLO was interrupted.

What you can do:

  • Ensure the dartboard is mounted level and securely.
  • Improve the lighting around the dartboard.
  • Keep your smartphone close to HEYLO during calibration.
  • Restart HEYLO and repeat the calibration process.
  • Make sure your Wi-Fi and Bluetooth connections remain active throughout the process.

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